Exam Objectives:
- Understand the Avaya Voice Self-Service Design methodology
- Identify the requirements for designing a Voice Self-Service solution
- Design and implement Voice Self-Service applications using Avaya Dialog Designer
- Understand Avaya Voice Portal architecture and its components
- Understand the process of integrating Voice Self-Service applications with external systems
- Understand the Voice Self-Service application testing process
Exam Details:
The Avaya 132-S-700 Avaya Voice Self-Service Design Elective Exam is a web-based exam that tests the candidate's knowledge and skills in designing and implementing Voice Self-Service applications using Avaya technology. The exam consists of 60 multiple-choice questions and has a time limit of 90 minutes. The passing score is 68%, and the exam can be taken at any authorized Avaya testing center. The cost of the exam varies by region and can be obtained by contacting the Avaya Learning Center.
Related Books:
Avaya offers several resources that can help candidates prepare for the 132-S-700 exam. These include:
- Avaya Aura Contact Center Solution Design Exam (3600) Study Guide
- Avaya Aura Contact Center Solution Design Exam (3600) Practice Test
- Avaya Aura Contact Center Planning and Engineering Study Guide
- Avaya Aura Contact Center Administration Study Guide
- Avaya Aura Contact Center Deployment and Integration Guide
Candidates are advised to use these resources in conjunction with hands-on experience in designing and implementing Voice Self-Service solutions using Avaya technology.
Who should take the exam?
The 132-S-700 exam is intended for professionals who have experience in designing and implementing Voice Self-Service solutions using Avaya technology. This includes Avaya Aura Contact Center architects, designers, and engineers, as well as consultants and developers who work with Avaya technology.
Candidates should have a solid understanding of Voice Self-Service design methodology and Avaya Dialog Designer. They should also be familiar with Avaya Voice Portal architecture and its components, as well as the process of integrating Voice Self-Service applications with external systems. Candidates who pass the exam will earn the Avaya Professional Design Specialist (APDS) credential.