Avaya Aura(TM) Contact Center Implementation Exam
If you are interested in becoming an Avaya Aura Contact Center Implementation specialist, passing the Avaya 1571275 exam is necessary. This exam will test your knowledge and skills in designing, installing, configuring, and maintaining the Avaya Aura Contact Center solution.
Exam Objectives:
The Avaya 1571275 exam covers the following topics:
- Architecture and core components of Avaya Aura Contact Center
- Installation and configuration of Avaya Aura Contact Center components
- Administration of Avaya Aura Contact Center components
- Integration of Avaya Aura Contact Center with other Avaya products
- Call flow scripting using the Avaya Aura Orchestration Designer tool
- Customization of Avaya Aura Contact Center features and functions
- Troubleshooting and maintenance of Avaya Aura Contact Center
Exam Details:
The Avaya 1571275 exam is a proctored exam that can be taken at any Pearson VUE testing center. The exam is 90 minutes long and consists of 64 multiple-choice questions. The passing score for this exam is 69%, and the exam cost is $150 USD.
The exam is available in English and Japanese languages. It can be taken as a proctored exam at a Pearson VUE testing center, or as a remote proctored exam from the comfort of your home or office. The remote proctoring option requires a computer with a webcam and a stable internet connection.
Who should take the exam?
The Avaya 1571275 exam is designed for IT professionals, consultants, and engineers who are responsible for designing, installing, configuring, and maintaining the Avaya Aura Contact Center solution. Candidates should have a good understanding of the contact center industry, including call routing, IVR, and CTI technologies.
Related Books:
To prepare for the Avaya 1571275 exam, Avaya provides the following study materials:
- Avaya Aura Contact Center Administration Guide: This guide provides detailed information on the administration of Avaya Aura Contact Center.
- Avaya Aura Contact Center Planning and Design Guide: This guide provides guidance on planning and designing an Avaya Aura Contact Center solution.
- Avaya Aura Contact Center Scripting Guide: This guide provides information on creating call flow scripts using Avaya Aura Orchestration Designer tool.
- Avaya Aura Contact Center Installation and Configuration Guide: This guide provides step-by-step instructions on installing and configuring Avaya Aura Contact Center components.
- Avaya Aura Contact Center Maintenance and Troubleshooting Guide: This guide provides information on maintaining and troubleshooting Avaya Aura Contact Center.
Additionally, Avaya offers instructor-led training courses and online training courses to help you prepare for the exam.