Exam Details:
The Avaya 6209 exam is a certification exam that tests a candidate's knowledge and skills in implementing Avaya Aura Contact Center CCT and Multimedia solutions. The exam is designed for professionals who work in the field of Avaya Aura Contact Center CCT and Multimedia Implementation.
The exam is delivered in a computer-based format and is available through Avaya's test partner, Pearson VUE. The cost of the exam is $150 USD. The exam consists of 68 multiple-choice questions, and the candidate has 90 minutes to complete it. The passing score for the exam is 69%, and the results are available immediately after the exam.
Exam Objectives:
The Avaya 6209 exam covers the following topics:
- Avaya Aura Contact Center Overview
- Avaya Aura Contact Center Design Considerations
- Avaya Aura Contact Center Integration
- Avaya Aura Contact Center Application Deployment
- Avaya Aura Contact Center Maintenance and Troubleshooting
- Avaya Aura Contact Center Administration and Reporting
- Avaya Aura Contact Center Multimedia Overview
- Avaya Aura Contact Center Multimedia Application Deployment
- Avaya Aura Contact Center Multimedia Maintenance and Troubleshooting
- Avaya Aura Contact Center Multimedia Administration and Reporting
Who should take the exam?
The Avaya 6209 exam is designed for professionals who work in the field of Avaya Aura Contact Center CCT and Multimedia Implementation. This includes system administrators, engineers, consultants, and technical support personnel.
Related Books:
Here are some books that can help a candidate pass their Avaya 6209 exam:
- Avaya Aura Contact Center Planning and Deployment Guide
- Avaya Aura Contact Center Maintenance and Troubleshooting Guide
- Avaya Aura Contact Center Administration Guide
- Avaya Aura Contact Center Multimedia Planning and Deployment Guide
- Avaya Aura Contact Center Multimedia Maintenance and Troubleshooting Guide
- Avaya Aura Contact Center Multimedia Administration Guide
These books provide detailed information on the topics covered in the Avaya 6209 exam. They also include practice exercises and sample questions to help candidates prepare for the exam.