Avaya 7492X Avaya Aura® Call Center Elite Support Exam
The Avaya 7492X exam is designed for professionals who are seeking a certification in Avaya Aura® Call Center Elite Support. The exam is designed to test the candidate's knowledge and skills in various areas related to the support of Avaya Aura® Call Center Elite.
Exam Objectives:
The Avaya 7492X exam covers the following topics:
- Understanding Call Center Elite Architecture
- Installation and Configuration of Call Center Elite
- Integration with Avaya Communication Manager
- Call Center Elite Administration and Management
- Application Integration
- Call Center Elite Troubleshooting and Maintenance
- Reporting and Analytics
Exam Details:
The exam consists of 70 multiple-choice questions, and candidates have 90 minutes to complete it. The passing score for the exam is 68%. The exam can be taken online or at a testing center, and the cost of the exam is $299 USD.
Related Books:
There are several books that can help a candidate prepare for the Avaya 7492X exam, including:
- Avaya Aura® Call Center Elite Implementation and Maintenance Exam
- Avaya Aura® Communication Manager Administration Exam
- Avaya Aura® Contact Center CCT and Multimedia Implementation Exam
- Avaya Aura® Contact Center Administration Exam
- Avaya Aura® Contact Recording and Avaya Aura® Quality Monitoring Implementation Exam
- Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
These books provide in-depth coverage of the topics covered in the exam and can be a valuable resource for candidates preparing for the exam.
In conclusion, passing the Avaya 7492X exam requires a thorough understanding of the various topics covered in the exam. Candidates can prepare for the exam by studying the related books, practicing sample questions, and gaining hands-on experience with Avaya Aura® Call Center Elite. With the right preparation, candidates can successfully pass the exam and earn their certification in Avaya Aura® Call Center Elite Support.