If you're looking to become a certified Genesys Cloud Implementation Professional, you'll need to pass the GCP-GC-IMP exam. This exam measures your understanding of the implementation process for Genesys Cloud, including designing, deploying, and maintaining the platform. In this guide, we'll cover the exam objectives, the exam process, and related books that can help you prepare for the GCP-GC-IMP exam.
Exam Objectives:
- Understand the key concepts and components of Genesys Cloud
- Design a Genesys Cloud solution based on customer requirements
- Deploy Genesys Cloud components and features
- Configure and customize Genesys Cloud to meet customer needs
- Test and validate Genesys Cloud implementations
- Maintain and troubleshoot Genesys Cloud solutions
The GCP-GC-IMP exam is intended for professionals who are responsible for designing, deploying, and maintaining Genesys Cloud solutions. Candidates should have a working knowledge of cloud computing and experience with enterprise-level software deployments.
Exam Details:
The GCP-GC-IMP exam is delivered online and consists of 60 multiple-choice questions. Candidates have 90 minutes to complete the exam and must achieve a passing score of 70% or higher. The cost of the exam is $200 USD.
Related Books:
- Genesys Cloud Implementation Guide by Genesys
- Mastering Genesys Cloud: An Administrator's Guide to Increasing Efficiency and Effectiveness by Jeff Brown
- Genesys Cloud Security and Compliance Guide by Genesys
- Genesys Cloud Contact Center Deployment Guide by Genesys
The Genesys Cloud Implementation Guide is a comprehensive resource for implementing Genesys Cloud, and covers many of the topics covered in the GCP-GC-IMP exam. Mastering Genesys Cloud provides a practical guide for administrators to maximize the effectiveness of their Genesys Cloud implementation. The Genesys Cloud Security and Compliance Guide is a helpful resource for understanding the security and compliance features of Genesys Cloud. Finally, the Genesys Cloud Contact Center Deployment Guide is a useful resource for deploying Genesys Cloud in contact center environments.
Passing the GCP-GC-IMP exam requires a strong understanding of the Genesys Cloud platform and the implementation process. By focusing on the exam objectives and utilizing the resources provided, you can prepare for the exam and become a certified Genesys Cloud Implementation Professional.