Passing the C9560-659 Fundamentals of Applying IBM SmartCloud Control Desk V1 exam requires a thorough understanding of the exam objectives and the topics covered. The exam is designed to test the knowledge and skills of IT professionals in implementing and managing IBM SmartCloud Control Desk solutions.
Exam Objectives:
- Understand the basic concepts of IBM SmartCloud Control Desk
- Describe the architecture of IBM SmartCloud Control Desk
- Install and configure IBM SmartCloud Control Desk
- Understand the integration of IBM SmartCloud Control Desk with other applications
- Understand the use of the Service Catalog and Self-Service Center
- Describe the use of the Change Management process in IBM SmartCloud Control Desk
- Understand the use of the Configuration Management Database (CMDB) in IBM SmartCloud Control Desk
- Perform administrative tasks in IBM SmartCloud Control Desk
The exam is computer-based and consists of 67 multiple-choice questions. The time allowed to complete the exam is 90 minutes. The passing score for the exam is 62%.
Exam Details:
The cost of the C9560-659 exam is $200 USD. The exam is delivered online through the Pearson VUE testing center. Candidates can register for the exam on the Pearson VUE website.
IBM recommends that candidates prepare for the exam by attending the IBM SmartCloud Control Desk Fundamentals course, which covers the topics included in the exam. In addition to this course, there are several books and resources that can help candidates prepare for the exam.
Related Books:
- IBM SmartCloud Control Desk: An Administrator's Guide by configuration, Andrew Martin
- IBM SmartCloud Control Desk Cookbook by Filip Gulie
- Maximo Asset Management Essentials: A User's Guide by IBM Redbooks
- SmartCloud Essentials by Shelley D. Sweet
Candidates can also take advantage of IBM's online resources, including documentation, whitepapers, and tutorials, to prepare for the exam. By combining these resources with hands-on experience with IBM SmartCloud Control Desk, candidates can increase their chances of passing the C9560-659 exam.