If you want to build a career in IT service management, the PEOPLECERT CMS7 ITIL V3 Foundation exam is an excellent place to start. This certification exam is the first level of ITIL V3 qualification that will help you gain the foundational knowledge needed to manage IT services effectively. By passing the exam, you can demonstrate your understanding of the ITIL framework and best practices for IT service management.
Exam Objectives:
The PEOPLECERT CMS7 ITIL V3 Foundation exam is designed to test your knowledge and understanding of the ITIL framework. The exam covers the following topics:
- Service management as a practice
- The ITIL service lifecycle
- Key principles and models of ITIL
- Generic concepts and definitions
- Processes and functions
- Roles, responsibilities, and relationships
- Technology and architecture
The exam aims to test your knowledge and understanding of these topics to ensure that you have a solid foundation in IT service management principles and practices.
Who should take the exam?
The PEOPLECERT CMS7 ITIL V3 Foundation exam is ideal for IT professionals who are new to the ITIL framework or those who want to refresh their knowledge. The exam is also suitable for those who are working in IT service management roles, such as service desk analysts, support engineers, and IT managers.
There are no formal prerequisites for taking the CMS7 exam, but it is recommended that candidates have some familiarity with IT service management concepts and principles.
Related Books:
There are several books available that can help you prepare for the PEOPLECERT CMS7 ITIL V3 Foundation exam. Some of the most popular titles include:
- "ITIL Foundation Exam Study Guide" by Liz Gallacher and Helen Morris
- "ITIL Foundation Essentials: The Exam Facts You Need" by Claire Agutter
- "ITIL Foundation Handbook" by the Stationery Office
These books provide a comprehensive overview of the ITIL framework and cover all the topics that are included in the CMS7 exam. They also include practice questions and exercises to help you assess your understanding and prepare for the exam.
Exam Details:
The PEOPLECERT CMS7 ITIL V3 Foundation exam is a multiple-choice exam that consists of 40 questions. The exam has a duration of 60 minutes, and you must score at least 65% (26 out of 40) to pass.
The exam can be taken in a physical test center or online through a remote proctoring service. The cost of the exam varies depending on your location and the delivery method. However, the average cost is around $200-$300.
The exam format is as follows:
- Multiple-choice questions
- Single correct answer
- No negative marking for incorrect answers
Before taking the exam, it is recommended that you prepare by studying the ITIL framework and taking practice exams to assess your understanding. With the right preparation, you can pass the PEOPLECERT CMS7 ITIL V3 Foundation exam and start your journey towards a rewarding career in IT service management.