I'd be happy to provide you with the information you need to prepare for your CIS-HAM Certified Implementation Specialist – Hardware Asset Management exam.
Exam Objectives:
The ServiceNow® CIS-HAM exam is designed to test your knowledge and skills in the areas of hardware asset management. The objectives of the exam include:
Understanding of the hardware asset management process, including procurement, receiving, inventory, disposition, and auditing
Knowledge of ServiceNow® hardware asset management configurations and setup, including item and product model definitions
Ability to use hardware asset management data to manage and track hardware assets throughout their lifecycle
Familiarity with hardware asset management reporting and metrics
Knowledge of hardware asset management integrations with other ServiceNow® modules, such as software asset management and procurement.
Topics Covered:
To prepare for the CIS-HAM exam, you should have a strong understanding of the following topics:
ServiceNow® hardware asset management basics, including the hardware asset management process, data management, and reporting.
Configuration and setup of hardware asset management, including item and product model definitions, procurement, receiving, and inventory management.
Hardware asset management integrations with other ServiceNow® modules, including software asset management and procurement.
Reporting and metrics for hardware asset management, including hardware asset utilization and performance metrics.
Hardware asset management best practices and processes, including hardware asset auditing and disposition.
Exam Details:
The CIS-HAM exam is offered by ServiceNow® and can be taken online. The cost of the exam is currently $200.00 USD. The exam is 90 minutes long and consists of 60 multiple-choice questions. The passing mark for the exam is 70%.
The exam is delivered through the ServiceNow® certification platform, which provides a secure and reliable testing environment. The format of the exam is multiple-choice, with each question presenting several options to choose from.
In order to take the CIS-HAM exam, you will need to have a ServiceNow® account and register for the exam through the ServiceNow® certification platform. Once you have registered, you will receive a confirmation email with instructions on how to access the exam.
Preparing for the CIS-HAM Exam:
In order to prepare for the CIS-HAM exam, it is recommended that you have hands-on experience with ServiceNow® hardware asset management, as well as a strong understanding of the topics covered in the exam objectives.
There are a number of resources available to help you prepare for the CIS-HAM exam, including ServiceNow® training courses, official study guides, and practice exams. Additionally, there are numerous online forums and communities where you can connect with other ServiceNow® professionals and ask questions about the CIS-HAM exam and the hardware asset management process.
It is also recommended that you stay up-to-date with the latest developments in ServiceNow® hardware asset management, including new features and functionality, as well as any changes to the CIS-HAM exam objectives.