CIS-SM Exam - Certified Implementation Specialist - Service Mapping
It is my pleasure to guide you on how to pass the ServiceNow® CIS-SM Certified Implementation Specialist - Service Mapping exam. The ServiceNow® CIS-SM certification verifies that a candidate has the skills and knowledge to configure, customize and troubleshoot the Service Mapping application in ServiceNow®. In this exam, the topics covered are related to the Service Mapping application and its components, as well as best practices for implementation and maintenance of the Service Mapping solution.
Exam Objectives:
- Configure the Service Mapping application and its components, including data sources and the Service Mapping engine
- Create and manage Service Maps and map relationships between CI’s
- Configure the relationships between CIs and maps
- Create and manage Service Models and business services
- Use the Service Mapping application to discover and map new services and update existing ones
- Troubleshoot and resolve Service Mapping issues
- Integrate Service Mapping with other ServiceNow® applications and solutions
- Apply best practices for implementation and maintenance of the Service Mapping solution
Exam Details:
- Cost: The cost of the CIS-SM exam is $200 USD.
- Passing Mark: The passing mark for the CIS-SM exam is 65%.
- Time: The time allotted for the CIS-SM exam is 90 minutes.
- Delivery Method: The CIS-SM exam is delivered online through the ServiceNow® certification portal.
- Format: The CIS-SM exam consists of 60 multiple-choice questions.
In order to prepare for the CIS-SM exam, it is important to have a good understanding of the Service Mapping application, its components and the concepts related to Service Mapping. ServiceNow® offers training courses and resources to help you prepare for the exam, including e-learning courses, instructor-led training, and practice exams. You can also find helpful study material, such as study guides and reference books, from other sources as well.
It is recommended to have at least 6-12 months of experience working with the Service Mapping application in a ServiceNow® implementation before attempting the CIS-SM exam. This will give you the hands-on experience and practical knowledge you need to succeed in the exam.
Additionally, it is important to stay up-to-date with the latest developments in the Service Mapping application, including new features and best practices, as the exam may include questions on these topics. Regularly reviewing the ServiceNow® documentation and participating in online forums and communities can help you keep your knowledge current.
In conclusion, with the right preparation and a good understanding of the Service Mapping application, you can successfully pass the ServiceNow® CIS-SM Certified Implementation Specialist - Service Mapping exam and
earn recognition as a certified expert in the Service Mapping solution. This certification demonstrates your commitment to professional growth and development, and can help you advance your career and increase your marketability in the ServiceNow® ecosystem. Good luck with your studies and the CIS-SM exam!